Return Policy
OMIEX Coding Technology Ltd.-Return Policy
1. Return Eligibility:
- Items must be returned within 7 days from the date of purchase.
- Products must be unused, undamaged, and in original packaging.
- The original invoice or proof of purchase must be provided.
2. Non-Returnable Items:
- Used printers or accessories.
- Ink cartridges that have been opened or used.
- Items damaged due to misuse or improper handling.
3. Return Process:
- Contact our Customer Service Team at [Phone Number] or [Email Address] within 7 days.
- Mention your invoice number, product details, and reason for return.
- Our team will guide you through the return process and confirm the eligibility.
4. Refund Policy:
- Approved returns will be refunded via the original payment method within 7-10 business days.
- In case of paid delivery charges, they are non-refundable unless the return is due to a company error.
5. Exchange Policy:
- Defective products (manufacturing defects) can be exchanged within 7 days.
6. Important Notes:
- Products returned without prior authorization will not be accepted.
- The company reserves the right to deny returns that do not meet our return conditions.